Stupid, Self-Defeating Carrier Tricks

So, cause got a (long-time) customer that needs a short term medical plan. Decided on ane from United Healthcare (don't judge). After choosing deductible together with co-insurance options, nosotros started the "Broker Assisted Application" procedure (which basically agency that I create total inwards his cite together with engagement of birth, etc, together with checking describe of piece of employment organization human relationship info). Once that's done, I press a push that sends him a link, he completes that link alongside his in conclusion cite together with engagement of birth, together with then hits popular off on to post it dorsum to me for finalization.

Well, that's the way it's supposed to work, anyway.

What happened this forenoon - repeatedly - was that he would larn the link, larn inwards the info, press the magic button, together with endure told:

"Application non found."

Really, together with then how the $@()*^ did yous know to post him the link inwards the get-go place, dummies?

After repeating this only about other time, alongside dissimilar browsers together with same results, I called the ever-helpful people at Home Office. They advised me that he needs to consummate this procedure from Google Chrome. I responded, good then, perhaps we'll only purpose the "via text" option, together with was assured that this procedure volition non operate for the application portion.

Then why offering it, yous dolts??

This somebody wants to hand yous money together with you're making it hard for him to to produce so?

Wow, only wow.